Resources
When Phone Number is Mistakenly Flagged as Spam, Junk, Fraud or Scam call
This article provides information covering the available options for users when their phone number is flagged as spam, junk, fraud or scam call. Note: This article does not apply to Engage customers. It is an issue that has increased in frequency ...
How Is a VoIP Phone System Set Up?
How Is a VoIP Phone System Set Up? Before we jump into the details, we need to establish what sets Voice over Internet Protocol (VoIP) phone apart from an analog phone. An analog telephone connects directly with the Public Switched Telephone Network ...
Phone Tutorials - Phone Menu
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Call Park
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Do Not Disturb (DND)
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Volume Adjustments
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Conference Calls
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Transferring Calls
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Navigating Multiple Calls
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Making a Call
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Phone Buttons
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Phone Buttons
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Busy Lamp Fields
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Redial
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - History
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Phone Tutorials - Line Keys
Hello and thank you for joining us today. This video will show us how to access multiple functions of the phone.
Creating Your Auto Attendant
I know that Call flows can be a bit of a pain sometimes, so we have attached a sample Auto attendant script. First rule is to always map out what you would like to say and how you want your customers to interact with your system. It can’t be too ...
Creating a Ring Group
Login to your portal with your username and password provided by your provider. 1. Select the Ring Groups tab 2. Select the red + sign Add New Ring Group 3. Give the ring group a name – Demo RG, 4. Select what type of ring group this ...
Editing Extension details
1. Highlight the extensions tab 2. select the extension you want to edit. Here you can edit multiple items. 1. Extension name 2. Caller-ID Name 3. Voicemail - setup voicemail to email and password Please watch this short video.
How to upload Music on Hold
1. Login to your portal with your username and password provided by your provider. 2. Navigate to the My Account Tab 3. Under the Security information fields there is a Custom Music on Hold upload section. 4. Select choose file then ...
Recommended Firewall Settings
Below are the recommended settings to provide you the best experience for using your JabberTel VOIP Service: **Note: Not all settings will apply to every firewall Ensure there is no Double NAT (there should only be one router on the phone network) ...