Login to your portal with your username and password provided by your provider.
1. Select the Ring Groups tab
2. Select the red + sign Add New Ring Group
3. Give the ring group a name – Demo RG,
4. Select what type of ring group this will be.
a. Normal Forwarding - which can be a Ring All scenario or
b. Call queue - which is first available agent.
5. Select add new.
Once you see the Ring group selected in the dropdown box you can proceed to add extensions to the group.
1. Select on the right-hand side the extension you want in the group.
2. Then select save.
3. To remove said extension from ring group select it then remove selected extension
4. Then save.