Call Return and Call Transfer

Call Return and Call Transfer

Call Return
Description: This feature allows the user to call back the party from the last call received.
Dial: *69, then hit the “Send” key.
System Response: No system prompts.

Call Transfer
Description: This feature transfers a call to another party.
Dial: During a call, press the TRANS soft key. The active call is pla
ced on hold.
(Press the BLIND soft key to
transfer the call without speaking to the second party.)
Place a call to the party to whom you want to transfer the call.
After speaking with the second party, press the TRANS soft key to complete the transfer.
Transfer may be cancelled during establishing by pressing the CANCEL soft key. The original call is resumed.
System Response: No system prompts.
    • Related Articles

    • Conference Call Commands

      As a Meeting Host, we make available to you certain controls by using your phone keypad while in your meeting by phone, or on a conference call:  Press *4 for a list of commands Press *2 to Lock your meeting - *2 again to Unlock your meeting. ...
    • Call Parking and Call Record

      Call Park Description: A call hold feature that allows your telephone station to initiate other calls or services while a call is parked. For example, this feature can work in conjunction with the “Call Pick-Up” feature. A user can access a parked ...
    • Call Fowarding

      Forward All Calls Description: Call Forwarding redirects an incoming call to a called party that would otherwise go unanswered. All calls will be forwarded to a designated alternate number. Dial: *55 + Phone Number you want to forward all calls to, ...
    • When Phone Number is Mistakenly Flagged as Spam, Junk, Fraud or Scam call

      This article provides information covering the available options for users when their phone number is flagged as spam, junk, fraud or scam call.   Note: This article does not apply to Engage customers. It is an issue that has increased in frequency ...
    • Phone Tutorials - Call Park

      Hello and thank you for joining us today.  This video will show us how to access multiple functions of the phone.  ​