Call Fowarding

Call Fowarding

Forward All Calls
Description: Call Forwarding redirects an incoming call to a called party that would otherwise go unanswered. All calls will be forwarded to a designated alternate number.
Dial: *55 + Phone Number you want to forward all calls to, then hit the “Send” key.
System Response: “Thank you.”

Forward Restore
Description: Call Forward Restore resets the forwarding instructions to the original settings configured in the system.
Dial: *56 then hit the “Send” key.
System Response: “Thank you.”

Forward to List
Description: To use this feature, the user inputs a list of numbers the system will use to route calls. Then, the system routes received calls to each number on the list sequentially until the call is answered or the list is exhausted. The user’s extension will not ring when this feature is activated.
Dial: *58 then hit the “Send” key.
System Response: “Thank you.”
Forward to Voice Mail
Description: This feature redirects an incoming call to the user’s voice mail box.
Dial: *57, then hit the “Send” key.
System Response: “Thank you.”
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